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Grinnell, Iowa, Branch is Open

Our Grinnell, Iowa, branch is experiencing some connectivity issues with its phone system, which we're working diligently to correct. In the meantime, the lobby and Drive Thru are full staffed and ready to serve your banking needs. Clients may also call our Sully branch at 641-594-4400 for assistance by phone. We apologize for the inconvenience and appreciate your patience.

Personal Client Experience

What are the focus areas of the survey?

Category: Personal   Service: Client Experience | Updated: January 9th, 2024

Answer:

The survey seeks responses about how likely a client is to recommend First Interstate to friends or family, clients’ perceptions of resolved problems, and the ease of using our online and mobile banking services.

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